This policy sets out how I ensure that the information you have given me, is processed lawfully and appropriately, in line with the requirements of the Data Protection Act 2018 and the General Data Protection Regulation (collectively referred to as the Data Protection Requirements').
I take data protection duties seriously, because I respect your privacy. I have not, and will continue to, not sell or share your information with anybody, unless obliged to do so by law. My website will continue to remain free of advertising. My monthly newsletter email will continue to have an unsubscribe link at the bottom so you can manage your own subscriptions.
How information is collected:
Information is collected in 3 ways paper based Client Forms, paper based Student Record and direct contact by phone/email.
What information is collected:
I hold contact information in order to communicate with you.
With your consent, I also keep personal information about your health and lifestyle that you supplied as background information when you came for a Reiki or Ear Candling treatment in handwritten form.
Sometimes I work with children with the consent of their Guardian. I hold contact information for the Guardian and personal information about the young person in handwritten form.
How information is used:
Your contact information is only used to communicate with you for the following purposes:
Answering queries from you regarding the purchase of services
to keep you informed of what I offer and what I recommend
to provide you with information or reminders relating to your study and practice of Reiki
Personal information is used initially to support you. It is then kept for legal purposes.
With whom information is shared:
I only share your email address with one third party service, Mailchimp, in order to send a monthly newsletter email and some other messages.
How information is protected:
I take all reasonable technical precautions to prevent the loss, misuse or alteration of your personal information.
I store all the personal data you provide electronically on secure password and firewall protected servers or in secure storage areas for paper based and handwritten data to the best of my ability.
How you can control the information I collect:
You have the right as an individual to find out what information I hold about you and make corrections if necessary; you also have the right to ask me to not use the information. I will make all practical efforts to respect your wishes.
You may instruct me to provide you with any personal information I hold about you.
If you instruct me to cease all processing for marketing purposes, I will do so as quickly as possible
How are third party 'Social' features used:
You can choose to delete cookies from your web browser at any time. You can also set your web browser to not accept any cookies if you wish (for help on how to do this, go to http://www.aboutcookies.org.uk). In addition, Google provide a browser add-on that will prevent your data being used by Google Analytics, find our more here. Disabling cookies may break the functions offered by third parties.
How will data be retained:
You can choose to remove your email address from my mailing list at any time by using the unsubscribe link at the bottom of every email that is sent. No further communications will be sent by Reiki With Mamta to you.
All the information provided in handwritten form on paper will be kept indefinitely unless a formal request is made by you to destroy it. This will be done after the 7 year period recommended by my insurance policy comes to an end.
The information in the paper based Student Record will be kept indefinitely in order to provide a full record of Reiki lineage.
How you may contact me: